Return and Refund Policy

Due to the nature of the product, your order must meet Federal Health Regulations before requesting a return or exchange. All returns are processed within 1-2 business days upon arrival to our offices. Please email (contact@brittybundles.com) for all returns. 

• Terms of return (1-2 number of days)
• State of return (unworn)
• Reason for return (damaged or wrong product)
• Process for return (contact@brittybundles.com)
• Process of refund (i.e. terms of refund, duration, payment details)
• Contact details

All hair has undergone a quality assurance process to ensure it is free of imperfections. If you receive an item that is damaged, defective, or materially different, please email customer service at contact@brittybundles.com within 2 business days of the receipt date. 

If the hair received does not meet our brand standards, we will gladly exchange it and begin the exchange process per our cost.

Our fulfillment department must inspect all incoming shipments to ensure all product is in its original condition. No in-store credit will be given if product has been unraveled, co-washed, or manipulated in any manner from its original state.